Privacy Policy

1. Introduction

Astra Indes LLC ("Astra Indes," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at astraindes.com, use our services, or communicate with us, including via SMS text messaging.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address that you voluntarily provide to us.
• Communication Data: Records of correspondence when you contact us, including via our contact form, email, or SMS.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Early Access Sign-Up Data: Information you provide when signing up for early access to our products, such as your name, email, and professional details.

3. How We Collect Your Information

We collect information through the following methods:

• Direct Submission: When you fill out our contact form, sign up for early access, or otherwise voluntarily provide your information to us.
• SMS Consent: When you provide your phone number and explicitly opt in to receive SMS messages from us. We obtain your express written consent before sending any text messages.
• Automated Technologies: Through cookies, web beacons, and similar technologies when you browse our website.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services.
• To send internal operational communications via SMS, such as appointment reminders, account notifications, and service updates.
• To process and manage early access sign-ups and partnership inquiries.
• To improve and optimize our website and services.
• To comply with applicable legal obligations.

We do not use your phone number or SMS communications for marketing, promotional, or advertising purposes. Our SMS messaging is limited to internal, operational communications only.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email delivery, SMS delivery via Twilio), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Astra Indes, our users, or others.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you opt out of SMS messaging, we will remove your phone number from our active messaging list promptly but may retain records of your consent and opt-out for compliance purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of SMS communications at any time by replying STOP.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at contact@astraindes.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: